Retail Support Services – eXPD8’s Heritage and Vision for 2021

Retail Support Services have never been more important. In a world of online shopping and increasing competition, businesses that can attract, retain and engage the public will thrive and survive. As a business, you require the support of a company who live and breathe retail.

We Live and Breathe Retail!

With decades of retail heritage before starting the company, eXPD8 have been leading the industry since 2003. As one of the UK’s largest merchandiser agencies our specialist teams are the support function that you need. For some of the biggest names in the retail sector eXPD8 provides merchandising, installations and field marketing services, all powered by a proprietary and state-of-the-art technology layer. We can help you to create and maintain the compelling retail experience your business needs in 2021.

What Can We Do?

We offer specialist staff for flexible periods to cover short term spikes in demand. Often, this is during a peak of activity when the retailers’ own delivery team is at capacity. From new stores, refurbishments, range changes or product launches, we tailor retail support solutions to your brand. In 2020 alone, here are just a few of our headline stats:

  • 1.5M+ calls covered
  • 6k+ retail outlets visited
  • 100+ client activities
  • 56 individual retail chains
  • 9k calls achieved in 1 day

2021 Retail Support Services

2021 will see improved technology and data handling, increased compliance rates and upgraded colleague training. We’re making the best even better. eXPD8 has developed its ‘Fit for the Future’ program, a complete overhaul of our Retail Support Services, which covers:

  • Optimised processes and procedures in handling accounts
  • Heavy investment in IT infrastructure and enhancements
  • A new HR management system for greater resource control
  • Upgraded learning and development programme for all colleagues

To find out more about how we can super-power your business with our Retail Support Services, please get in touch at or use our contact page here.

Krishan Nurismooloo – Marketing and Communications Manager