Successful stock recall from multiple retailers nationwide
Results
Number of Products merchandised
Number of Stores visited
% set-ups/visits completed
Additional results
Over 25,000+ units of product were purchased, returned and verified
We were able to report on the quantity of stock at store level and by date
All of the stock was recalled within the agreed timescales
Our response
We worked collaboratively with the client to develop a comprehensive model that identified a complete store list across all the retailers
Our mobile data capture system, MERVE, was used to determine which merchandisers should visit which stores and in what order to drive efficiency in terms of time and cost of mileage
We set up a pre-pay process to our merchandisers so they had funds to purchase the stock
The merchandisers were fully briefed via tablet technology to undertake the task in hand
Our merchandisers then visited all of the retail stores over a four week period and purchased all the stock required
They were able to report back instantly using their tablets to provide the central team with real-time data
The stock purchased was then send to a central point where we could verify the stock levels returned
The stock returned was reconciled against what we pre-paid to our merchandisers
The central stock was then counted, boxed and prepared for destruction
We were able to demonstrate a clear audit trail of each store visit and provided the client with a report to identify the stock purchased by location and by date
Client
Major consumer brand
Brief
eXPD8 were tasked with recalling an unknown quantity of stock across 10,000+ nationwide retail stores in locations from major cities to the remote isles.
The project needed to be completed within a specific time frame and in the most efficient manner.
The stock then needed to be collated centrally for collection and destruction.
"eXPD8 provided a professional and efficient service that was underpinned by sophisticated technology and a clear process. Their infrastructure enabled the successful recall of stock across multiple retail stores in a short space of time. eXPD8 were able to provide a solution to our problem and a clear audit trail that provided visibility and confidence from beginning to end."
